Refund policy

Because each field report is a physical printed publication, we do not accept returns or exchanges once an order has been delivered.

However, if your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery. Send a photo of the issue along with your order number, and we'll be happy to arrange a replacement or refund.

Cancellations

Orders may be cancelled for a full refund as long as they have not yet been shipped. Once an order has shipped, it cannot be cancelled.

Lost or Missing Orders

If your order appears to be lost in transit, please contact us and we'll work with you to resolve the issue.

Questions

If there's a problem with your order, please contact us before filing a claim. We're a very small operation and want to make sure you receive what you ordered.